Customer Support

Need assistance with Baboo Baby Monitor? We are here to help you 24/7.

Email Support

Send your questions, feature requests, or troubleshooting queries directly to support@babymonitormobile.xyz. Our support team typically responds within a few hours.

Quick Links & Resources

• Open App Store Listing
• Browse Frequently Asked Questions
• Privacy Policy
• Terms of Use (EULA)

Troubleshooting Tips

1. Device Pairing Issues: Ensure both devices are connected to the internet (same Wi-Fi or active Cellular data) and have camera/microphone permissions enabled in iOS Settings > Baboo.

2. Audio Feed in Background: Ensure Background App Refresh is enabled in iOS Settings > General > Background App Refresh.

3. Low Battery Alarms: We recommend keeping the baby unit device plugged into a charger during overnight monitoring sessions.

What to Include in Your Support Request

• iOS device models (e.g. iPhone 15 Pro, iPad Air 5th Gen).
• Current iOS versions (e.g. iOS 17.4 or iOS 16.5).
• Baboo App version (found at the bottom of the in-app settings screen).
• Brief description of the behavior and any error messages seen.